Werken bij AbbVie met Ruby Derksen

Integrity and quality

"I work in VLOG’s Quality Assurance department. We ensure and maintain the integrity and quality of all global AbbVie shipments. Our goal is to deliver the right products to the right markets, always. That is a big responsibility. Ultimately, it is about patient safety.

As Qualified Person, I am responsible for batch certification. This means that I need to ensure that the entire process, from start material to end product, is in compliance with laws and in accordance with the requirements of the marketing authorization. Therefore, I need to review all documentations related to the batch in scope. It is also important that I have access to deviations, investigations, change control and CAPA documents to know if and how deviations are closed before certifying a batch."

Complex, challenging and enjoyable

"My job can be complex, because all processes are strictly regulated. This makes it challenging and enjoyable for me. We are also constantly looking for ways to optimise our processes. It is a fascinating puzzle, especially combined with that strong sense of responsibility. You might think that the impact on patients feels far-off when you work in Supply Chain QA, but it doesn’t. AbbVie provides the connection with the patients. For instance, we have a yearly patient experience week where patients tell us about their conditions, and the effects of the medication. But also, by letting the various departments share how they impact the overall operation of the company. This is very valuable. It is always good to learn about someone else’s perspective, and to realise the value of their contribution."